Warranty Registration & Support
This form does two things — register your warranty in under a minute, or report an issue and our team will get back to you within 24 hours.
1. Register your warranty
Just bought it? Fill in your details — name, email, purchase platform, order number and country — and submit. Your warranty is on file, nothing else needed.
2. Report an issue
Faults, damage or missing parts? Also describe the issue at the bottom of the form and add a photo if you can — the more detail, the faster the fix.
3. Reply within 24 hours
Reporting a problem? A real specialist follows up by email with next steps: repair, replacement, or refund.
What’s covered
- Hand tools — limited lifetime warranty
- Power tools — 3-year limited warranty
- Batteries — 1-year limited warranty
For the full warranty & after-sales policy, please view our policy page .
How it works
- Fill in your details — your name, email, where you bought it, order number and country.
- Just registering? Submit and you’re done — your warranty is recorded.
- Something not working? Also describe the issue at the bottom (a photo helps) — a specialist replies by email within 24 hours.